Arrival
Please arrive 15 to 20 minutes prior to your appointment to allow time to change, relax and complete any necessary consultation forms. This ensures you enjoy the full duration of the treatment.
What to Wear
For the majority of treatments you are provided with a robe and asked to undress, leaving lower undergarments on. In addition to robes, towels and slippers are also provided. Showers are available along with complementary products.
Use of Facilities
The Health Club at One Aldwych has an 18 metre chlorine-free swimming pool with underwater music, a sauna and a eucalyptus steam room. If the treatment lasts for an hour or more you are welcome to use the club's facilities for an hour before or after your appointment. Please contact Reception for more details on parties of up to eight people, annual memberships and personal training packages.
Cancellation Policy
Should you wish to cancel an appointment, please contact The Health Club at least 24 hours prior to your appointment. Missed appointments or cancellations made within 24 hours will be charged at the full price.
Gift Vouchers
Gift vouchers are available for individual treatments, combination treatments or in denominations of £25, £50 and £100. Simply ask at reception or purchase online.
Natura Bissé Products
The Health Club at One Aldwych offers a wide range of products to buy for use at home. Please ask a therapist for a recommendation of products to continue the Natura Bissé skincare regime between appointments.
Scheduling Appointments
To arrange an appointment, or for more information, please get in touch.