Room Service Waiter

We have a fantastic opportunity for a customer service focused individual to join our team as a Waiter/ess.


One Aldwych is London’s inspiring independent luxury hotel. Located in the heart of buzzing Covent Garden, this award-winning 5 star hotel offers the vibrant Lobby Bar, stylish gluten and dairy-free restaurant, Indigo at One Aldwych and a Hotel’s restaurant which showcases reimagined Charlie and the Chocolate Factory Afternoon Tea.

We have a fantastic opportunity for a customer service focused individual to join our team as a Waiter/ess.

You will have excellent interpersonal skills and will be a crucial part of the food & beverage team. A hard working and cheerful attitude is important, as well as a desire to learn. Previous experience in a similar role is essential.


    • Previous experience as a Restaurant or Room Service Waiter/ess
    • Knowledge of wines and food
    • The ability to work calm and well under pressure
    • A good approach to teamwork and ability to manage busy periods
    • Excellent customer service skills
    • Superb attention to detail
    • Excellent grooming
    • The right to work in the United Kingdom


    • Ensuring all LQA standards are met
    • Have complete knowledge of the menu and wine list
    • Ensure highest standards of customer care at all time, providing a friendly, courteous and professional service at all time

We will offer you

    • A very competitive salary
    • Travel season ticket loans
    • Meals on duty
    • Uniform and uniform care
    • Performance review and personal development plan
    • Internal transfer & promotion opportunities
    • Yearly hotel stay with dinner in the outlet of your choice
    • 28 to 32 days holiday per year, increasing 1 day annually up to 4 years
    • Support in the development of your career
  • Apply Now

    To apply for this role please send your CV and covering letter to the Recruitment Team. 

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