Luggage Porter/Door Person

We currently have a fantastic opportunity for a strong and charismatic person to join our team as a Luggage Porter / Doorperson. 

This position reports into the Head Concierge and will be part of a dynamic, high performing team. People are our greatest asset and we are always on the look out for flexible and enthusiastic individuals.

Your duties will include:
  • Welcome all guests to One Aldwych
  • Relieve guests of their luggage on arrival
  • Deliver messages, faxes, and packages for guests and to undertake any other requests in order to ensure their comfort
  • Ensure the efficient delivery and collection of group luggage
  • Ensure that the guest has verified that all luggage has been accounted for
  • Valet parking attendant in parking guests cars
  • Deliver luggage to guest rooms as desired
  • Transport departing guests luggage from the room to the lobby, then into a car or taxi

To be successful you will:

  • Stable background within quality luxury establishments
  • Full clean UK driver license
  • Must be over the age of 25 due to the motor Insurance policy of the hotel
  • Must have held full license for at least  5 years
  • Be a good team player
  • Have a good command of the English language
  • Be well groomed and presented
  • Have the right to work in the UK

We will offer you:
  • A very competitive salary
  • Season Ticket loans
  • Uniform and uniform care
  • Internal transfer and promotion opportunities
  • Yearly hotel stay with dinner in the outlet of your choice
  • Performance review and personal development plan
  • Support in the development of your career

One Aldwych is renowned as an employer that invests in its staff and provides fantastic training and development opportunities.

2015 Best Employers in Hospitality Awards: One Aldwych is named one of the “Top 50 employers in England and Wales” in the annual 2015 Best Employers in Hospitality Awards.  The hotel was the runner-up in the Best Large Independent Hotel Employer category.

To apply for this role, please email your CV to:

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Our relaxed and informal Basque restaurant with its stylish bar, from renowned Chef Eneko Atxa.

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One Aldwych offers a spectrum of training opportunities in its Food & Beverage division, including careers in both its vibrant Lobby Bar and the excellent Indigo restaurant.

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One Aldwych is a small, independent, luxury hotel with only 105 bedrooms and suites and requires motivated employees to retain its warm, professional service.

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The Health Club

The Health Club at One Aldwych offers outstanding facilities, in a discreet and tranquil setting.


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