Health Club
Receptionist

We now have a fantastic opportunity for a customer service focused individual to join our team in the Health Club as a Receptionist.

About

One Aldwych is London’s inspiring independent luxury hotel. Located in the heart of buzzing Covent Garden, this award-winning 5 star hotel offers the vibrant Lobby Bar and a stylish gluten and dairy-free restaurant, Indigo at One Aldwych and reimagined Charlie and the Chocolate Factory Afternoon Tea.

The hotel boasts a stunning chlorine free swimming pool, a state-of-the-art gym with dedicated personal trainers, cutting-edge technology and spa treatments from the prestigious skincare house, Natura Bissé.

We now have a fantastic opportunity for a customer service focused individual to join our team in the Health Club as a Receptionist.

We deliver unparalleled personal attention to every member and guest with a founding philosophy of wellness which integrates personal training, spa treatments and nutritional advice for real results.

One Aldwych is one of a select number of spas in London to offer treatments from the prestigious skincare specialist, Oskia. Treatments offer a magical combination of the latest scientific innovation in cosmetics with unadulterated relaxation..

The successfully recruited Health Club Receptionist will have a passion for service excellence and will enjoy working in professional surroundings.

Requirements

    • Previous experience working in a spa environment ideally in a luxury setting
    • A passion for delivering outstanding customer service
    • Have a good command of the English language
    • Excellent grooming and presentation
    • Be a strong team player
    • Have the right to work in the United Kingdom

Responsibilities

    • Meeting and greeting guests
    • Offering genuine care to each client
    • Scheduling appointments
    • Maintaining the locker rooms and ensuring the pool area is stocked and clean
    • Having a comprehensive understanding of the treatments offered

We will offer you

    • A very competitive salary
    • Meals on duty
    • Uniform and uniform care
    • Performance review and personal development plan
    • Internal transfer & promotion opportunities
    • Support in the development of your career
  • Apply Now

    To apply for this role please send your CV and covering letter to the Recruitment Team. 

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