Best Rate Guaranteed

Best Rate Guarantee

We guarantee you will get the best publicly available rate on our website. We are so confident in this, that if you do find a lower rate elsewhere online, we will honour the lower rate and offer you a complimentary cocktail to enjoy in our guest lounge, Lounge at One. 

Benefits of Booking Direct:
  
  • CUSTOMER SERVICE – Reserving on our website is quick and easy. If you have any queries, our Reservations team are ready to assist you, and ou
    r expert Concierge team will also be delighted to assist with restaurant reservations and theatre tickets.
  • NO HIDDEN FEES – 
    No deposit (excludes Advance Purchase rates), credit card charge or any other hidden fee.
  • NO PENALTY CHARGES – You can cancel directly with us up to 48 hours prior to arrival without penalty charges, except for all advanced purchase rates and prepayment rates.
  • EXCLUSIVE OFFERS – 
    Access to special packages which are exclusively available for direct bookings only.
  • BEST HOTEL INFORMATION – 
    Access to the most up-to-date information about One Aldwych and room availability.
  
If you do find a better rate on another website, please send an email to reservations@onealdwych.com or call us on 020 7300 0500 and let us know where you found it.

Terms & Conditions

  • The rate must be for the same dates, room type, number of guests and have the same terms and conditions at the time of booking.
  • Our Best Rate Guarantee applies to online rates available to the general public only. Group rates, corporate rates, wholesale rates, association rates or rates which are part of a travel package do not qualify.

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