Our Best Rate Guarantee
We guarantee you will get the best publicly available rate on our website. We are so confident in this, that if you do find a lower rate elsewhere online, we will honour the lower rate and offer you a complimentary cocktail to enjoy in our guest lounge, Lounge at One.
Benefits of Booking Direct:
CUSTOMER SERVICE – Reserving on our website is quick and easy. If you have any queries, our Reservations team are ready to assist you, and our expert Concierge team will also be delighted to assist with restaurant reservations and theatre tickets.
NO HIDDEN FEES – No deposit (excludes Advance Purchase rates), credit card charge or any other hidden fee.
NO PENALTY CHARGES – You can cancel directly with us up to 48 hours prior to arrival without penalty charges, except for all advanced purchase rates and prepayment rates.
EXCLUSIVE OFFERS – Access to special packages which are exclusively available for direct bookings only.
Access to the most up-to-date information about One Aldwych and room availability.
If you do find a better rate on another website, please send an email to firstname.lastname@example.org
or call us on 020 7300 0500 and let us know where you found it.
Terms & Conditions
- The rate must be for the same dates, room type, number of guests and have the same terms and conditions at the time of booking.
- Our Best Rate Guarantee applies to online rates available to the general public only. Group rates, corporate rates, wholesale rates, association rates or rates which are part of a travel package do not qualify.