Plan Your Visit

FREQUENTLY ASKED QUESTIONS

Arrival
Please arrive 15 to 20 minutes prior to your appointment to allow time tochange, relax and complete any necessary consultation forms. This ensures guests enjoy the full duration of the treatment.

What To Bring
Towels, robes and slippers are all provided. Showers are available along with complimentary products.

What To Wear
For the majority of treatments guests are provided with a robe and asked to undress, leaving lower underwear garments on.

Guest Membership
The Health Club at One Aldwych has an 18 metre chlorine free swimming pool with underwater music, a sauna and steam room. If the treatment lasts for an hour or more guests are welcome to use the club's facilities for half an hour before or after the appointment. Alternatively a £30 guest membership fee is available for the day. To maintain the tranquil atmosphere of the Health Club, only parties of up to eight people are accepted.

Membership
Please ask at Reception for more details on annual, pool and personal training memberships.

Cancellation Policy
Should guests wish to cancel an appointment, please contact the Health Club at least 24 hours prior to the appointment. Any non-arrivals or cancellations made within 24 hours will be charged at the full amount..


Gift Vouchers
Gift vouchers are available for individual treatments, combination treatments or in denominations of £25, £50 and £100. Please ask at Reception or see onealdwych.com/gifts for more information.

Natura Bissé Products
The Health Club at One Aldwych offers a wide range of products to buy for use at home. Please ask a therapist for a recommendation of products to continue the Natura Bissé skincare regime between appointments.

Scheduling Appointments

To make an appointment, or for more information, please contact The Health Club.
Tel: 020 7300 0600
Email: healthclubreception@onealdwych.com

Opening Hours
Gym: 9.00am to 8.30pm Monday to Friday, 9.00am to 7.30pm Saturday and Sunday
Pool: 6.00am to 10.00pm Monday to Friday, 8.00am to 8.00pm Saturday and Sunday
Spa: 9.00am to 8.30pm Monday to Friday, 9.00am to 7.00pm Saturday and SundayTimes may vary at Easter and Christmas

Join Us On:

Contact us

Tel: 020 7300 0600
Email Health Club

© One Aldwych Hotel
London
WC2B 4BZ
Tel +44 (0)20 7300 1000