ROOM SERVICE WAITER/ESS
One Aldwych is London's definitive contemporary luxury hotel. Set in buzzing Covent Garden, in the heart of the capital, this award-winning 5 star hotel offers creature comforts with personalised service.
We have a fantastic opportunity for a customer service focused individual to join our team as a Waiter/ess.
You will have excellent interpersonal skills and will be a crucial part of the food & beverage team. A hard working and cheerful attitude is important, as well as a desire to learn. Previous experience in a similar role is essential.
Your duties will include:
- Ensuring all LQA standards are met
- Have complete knowledge of the menu and wine list
- Ensure highest standards of customer care at all time, providing a friendly, courteous and professional service at all time
To be successful you will have:
- Previous experience as a Restaurant or Room Service Waiter/ess
- Knowledge of food and wine
- The ability to work calm and well under pressure
- A good approach to teamwork and ability to manage busy periods
- Excellent customer service skills
- Superb attention to detail
- Excellent grooming
- The right to work in the United Kingdom
We will offer you:
- A very competitive salary
- Season ticket loan
- Meals on duty
- Uniform and uniform care
- Performance review and personal development plan
- Internal transfer & promotion opportunities
- 28 days holiday per annum, increasing 1 day annually up to 4 years
- Yearly hotel stay with dinner in the outlet of your choice
- Support in the development of your career
One Aldwych is renowned as an employer that invests in its staff and provides fantastic training and development opportunities to help develop your career.
People are our greatest asset and we are always on the look out for motivated and professional individuals. We place a great deal of importance on assembling the best possible team of people at all levels and then providing the right training and opportunities to allow people to develop to their full potential.
2013 Best Employers in Hospitality Awards
One Aldwych is named one of the "top 50 employers in England and Wales" in the annual 2013 Best Employers in Hospitality Awards.
The hotel was the runner-up in the Best Large Independent Hotel Employer category.